A & R Mobile

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Effective Date: 13 July 2026

Thank you for shopping with A&R MOBILE DETAILING SALISBURY LTD. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website. We aim to provide a reliable and efficient delivery service while keeping customers informed throughout the shipping process.

1. Company Information

Company Name: A&R MOBILE DETAILING SALISBURY LTD

Company Number: 17166410

Owner: Mohammad Abu Tahir

Registered Address:
88 Russell Road
Salisbury
England
SP2 7LR

Telephone: 0203 896 9079

Email: info@armobile.ltd

2. Order Processing

Once your order has been successfully placed and payment has been received, our team will begin processing your order.

Orders are normally processed within 1–2 business days (Monday to Friday, excluding public holidays).

Orders placed after business hours, on weekends, or on public holidays will be processed on the next available business day.

All orders are subject to payment verification, stock availability, and fraud prevention checks before dispatch.

3. UK Delivery Options

We currently offer delivery throughout the United Kingdom.

Depending on the product and destination, available delivery services may include:

  • Standard Delivery
  • Express Delivery
  • Next Business Day Delivery (where available)
  • Signed-For Delivery
  • Tracked Courier Delivery

Available shipping options will be displayed during checkout where applicable.

4. Estimated Delivery Times

Estimated delivery times begin after your order has been dispatched.

Typical delivery times are:

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days
  • Next Business Day Delivery: Available on selected products and locations when ordered before the applicable cut-off time.

Delivery estimates are provided as guidance only and are not guaranteed.

5. Shipping Costs

Shipping charges are calculated during checkout and depend on factors including:

  • Delivery destination
  • Shipping method selected
  • Order value
  • Package size and weight

From time to time, promotional free shipping may be offered on qualifying orders.

6. Order Tracking

Where tracking is available, customers will receive tracking information by email or SMS after dispatch.

Tracking information allows customers to monitor delivery progress directly with the courier.

Tracking availability may vary depending on the delivery service selected.

7. Failed Deliveries

If delivery cannot be completed because:

  • nobody is available to receive the parcel;
  • the delivery address is incorrect or incomplete; or
  • access to the property is unavailable,

the courier may:

  • attempt another delivery;
  • leave the parcel with a neighbour where permitted;
  • deliver to a designated collection point; or
  • return the parcel to us.

Additional delivery charges may apply where a parcel must be resent due to incorrect customer information.

8. Delivery Delays

Although we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances outside our control, including:

  • severe weather conditions;
  • public holidays;
  • transport disruptions;
  • customs or regulatory inspections (where applicable);
  • courier operational issues;
  • supply chain interruptions.

We are not responsible for delays caused by third-party courier services, but we will work with the courier to help resolve delivery issues wherever possible.

9. International Shipping

International delivery may be available for selected products and destinations.

Customers are responsible for any applicable:

  • customs duties;
  • import taxes;
  • local VAT;
  • customs clearance fees; and
  • additional charges imposed by the destination country.

Delivery times for international orders may vary depending on customs processing and local courier services.

Please contact us before placing an international order if you require confirmation that we ship to your location.

10. Damaged or Missing Parcels

Please inspect your parcel immediately upon delivery.

If your package arrives damaged, appears to have been opened, or items are missing, please contact us as soon as possible and, where practical, retain the original packaging.

To help us investigate your claim, we may request:

  • your order number;
  • photographs of the parcel and packaging;
  • photographs of any damaged items; and
  • a description of the issue.

We will investigate with the courier and work to provide an appropriate resolution in accordance with your statutory rights.

11. Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

We cannot accept responsibility for delays or failed deliveries caused by incorrect names, addresses, postcodes, or contact details supplied during checkout.

If you notice an error after placing your order, please contact us immediately. While we will make reasonable efforts to update the information before dispatch, changes cannot be guaranteed once an order has entered the shipping process.

12. Risk and Ownership

Risk in the goods passes to the customer once the order has been delivered to the delivery address provided.

Ownership of the goods remains with A&R MOBILE DETAILING SALISBURY LTD until full payment has been received.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

A&R MOBILE DETAILING SALISBURY LTD

88 Russell Road

Salisbury

England

SP2 7LR

Telephone: 0203 896 9079

Email: info@armobile.ltd

We are committed to providing a professional and reliable delivery service and will do our best to assist with any shipping enquiries.